We’ve been the client. That’s why we work differently. Our size isn’t a limitation. It’s a choice. It means tighter collaboration, faster iterations, and more thoughtful problem-solving. Every decision, every line of code, and every integration is handled by someone who understands your business and builds with long-term value in mind.
Our Story
QCM Media was founded in 2012 with firsthand experience launching and growing an ecommerce business—and a practical understanding of what breaks as teams scale: limited tools, brittle systems, and off-the-shelf platforms that stop fitting the business.
That experience still shapes how we work today: practical, focused, and built for real business needs.
We work with B2B, retail, and service-based businesses on Shopify to support both sides of the business — the storefronts customers interact with and the systems teams rely on behind the scenes. From design and UX to integrations and automation, our work connects workflows, improves visibility, and creates infrastructure that scales.
As our clients grow, our role grows with them — evolving from focused development into lasting partnerships that help them meet demand, improve operations, and deliver stronger customer experiences.
What’s guided us from the start is simple: build with care, focus on what matters, and be the kind of technical partner growing businesses can count on.
Who We Work With
We partner with established companies that sell, serve, and connect with customers both online and in person. We typically support businesses that need more than a storefront—managing complexity across systems, data, and teams, and want infrastructure that keeps pace with growth.
We also support earlier-stage businesses when the challenges call for long-term thinking—especially those building toward scale or untangling operational roadblocks.
Whether you're making targeted improvements or leading a full commerce transformation, we help align your technology with your team, your goals, and your customers.
How We Work
We listen first—because the right solution starts with understanding your goals, your customers, and your current challenges. Then we turn what we’ve learned into smart solutions that serve customers on the front end and teams in the back office. Our work goes beyond websites—we help problem solve, streamline processes, and engineer clean, scalable solutions.
We’re developers, advisors, and hands-on problem-solvers. No upselling what you don't need, no overcomplicating—just thoughtful solutions built to fit, built to perform.
What to Expect
Whether you're launching something new or refining what’s already in place, we bring structure, clarity, and momentum to the process. Our fixed-rate pricing keeps budgets predictable, and our focus on operational efficiency and best practices means you get solutions that work in the real world—not just on paper. With a lean structure and senior involvement from day one, we stay embedded from idea to execution.
At every stage, you can expect practical guidance, clear communication, and a team that’s invested in your long-term success.
Custom Development Backed by Strategic Insight
Whether you’re looking to increase efficiency, expand digital capabilities, or rethink your customer experience, we bring the technical expertise and strategic insight to make it happen
DIRECT BY DESIGN
Work one-on-one with senior strategists and engineers—no unnecessary layers
Meet the Team
Karen Mollison
Founder & Strategic Advisor
A seasoned entrepreneur with a first-hand background in scaling B2B, e-commerce, and service-based businesses, Karen brings clarity and insight to digital strategy. She works with teams to shape roadmaps, guide decision-making, and ensure the solutions we build drive tangible business value.
Morgan Mollison
Creative Lead
A creative technologist with a background in UX and front-end development, Morgan brings a sharp eye and thoughtful approach to design. She translates strategic goals into intuitive, polished interfaces—making sure each experience is not only visually engaging, but functional, consistent, and user-centered.
Elliott Melville
Engineering Lead
A senior developer with deep expertise in backend systems and custom applications, Elliott leads technical execution across client projects. He architects reliable, scalable solutions that improve performance and simplify complexity—ensuring our builds are robust, efficient, and aligned with long-term business goals.
ABOUT OUR LOCATION
Our distributed team works across the U.S. and Australia, serving companies across North America and beyond.
Based between Seattle, WA and Vancouver, BC, our headquarters is on Camano Island in the beautiful Pacific Northwest. QCM Media has worked with hundreds of clients across 21 states and 8 countries—and counting…