Technical Partnership for Your Bottom Line

Websites and systems built to protect your profit.

Direct Technical Access
Reliable System Execution
Strategic Roadmap Clarity
Ongoing Growth Partnership
No middle layers. No junior handoffs. Direct technical access at every step.

As long-term technical partners, we build and evolve the websites and systems that keep your business competitive. We resolve the manual bottlenecks in how your customers order and how your back-office works to protect your profit margins as you scale. This creates the solid infrastructure needed to outpace the competition and provides the technical leadership required to keep your systems ahead of your growth.

Our Story

QCM Media was founded in 2012 with firsthand experience in what breaks as businesses scale: limited tools, brittle systems, and off-the-shelf platforms that stop fitting. This practical understanding of manual friction is why we focus on technical durability; the requirement that your systems must stay ahead of your growth. We build the automated websites and systems that support both sides of your business, from the self-service portals your customers engage with to the back-office engines your team relies on every day. By expanding your technical capabilities and removing the friction in your current setup, we protect your profit margins and provide the high-performance infrastructure you need to outpace the competition.

Who We Work With

We work with B2B companies that have outgrown their original setups and require systems that keep pace with their growth. Our partnership is for established firms ready to resolve the manual bottlenecks in their back office that often stall successful businesses. We build the websites and systems that allow you to handle higher order volumes without a proportional increase in headcount, ensuring your operations remain lean as you scale. By making it easier for your customers to buy and protecting your profit margins through automation, we ensure your technology remains a competitive advantage rather than a bottleneck to your progress.

How We Work

We collaborate with you to identify the gaps in your systems and architect the infrastructure that protects your profit margins. By pinpointing the friction in how you sell and operate, we build and evolve the websites and systems that make it easier for your customers to buy and your team to fulfill. Our partnership provides the technical leadership required to maintain a clean and durable setup that stays ahead of your growth. You get direct access to the people building your systems with no middle layers or junior handoffs. By focusing on your long-term operational health, we provide a dedicated partner to manage your technology so you can focus on running the business.

What to Expect

We build and manage the systems required to support high-volume business growth. Whether we are launching a new ordering portal or refining your current infrastructure, we prioritize long-term technical durability over temporary fixes. Our flat-fee model is designed to keep your budgets predictable and your profit margins protected. By resolving the manual bottlenecks that stall most successful companies, we handle the technical complexity of your operation so you can increase volume without a proportional increase in overhead. We work without middle layers or junior handoffs to ensure your technology remains a competitive asset as your business evolves.
WHO WE PARTNER WITH

We work with B2B leaders who need a technical team to handle the growing complexity of their business.

Scaling without the hiring spikes

Companies that need to process more volume without constantly adding more people to the back office.

Modernizing the buying experience

Established firms moving from phone and email orders toward streamlined, digital self-service.

Protecting profit margins

Leaders who want to eliminate the manual work and back-office clutter that eats into the bottom line.

Winning through better systems

Organizations that want their digital infrastructure to be a reason they grow, not a reason they’re held back.

We provide the technical leadership required to turn these challenges into a permanent competitive advantage.

WORK DIRECTLY WITH THE SPECIALISTS WHO BUILD AND EVOLVE YOUR SYSTEMS

We remain a specialized team by design to ensure every client can work directly with the advisors and specialists who architect, build, and support your digital infrastructure

Strategic Leadership

Karen Mollison
Founder
A seasoned entrepreneur with firsthand experience scaling B2B wholesale, DTC commerce, and service-based brands, Karen provides the strategic leadership required to move beyond basic setups. She works directly with clients to shape technical roadmaps and guide high-level decision-making. Her focus is on ensuring every digital system we build drives measurable gains, allowing your business to scale revenue without outgrowing your team.
Morgan Mollison
UX/UI Lead
A creative technologist specializing in the intersection of design and front-end development, Morgan brings a disciplined approach to B2B systems. She translates complex strategic goals into intuitive, polished interfaces that prioritize the user experience and operational efficiency. By focusing on functional theming and consistency, she ensures that every storefront and lead engine is as high-performing as it is visually engaging.
Elliott Melville
Engineering Lead
A senior developer with deep expertise in backend systems and custom applications, Elliott leads the technical execution of our most complex projects. He architects the reliable, scalable infrastructure required to simplify operational complexity and improve system performance. His work ensures that every build is robust, secure, and engineered for the long-term operational health of the business.
ABOUT OUR LOCATION

Positioned to Serve Companies across North America & Beyond

Based on Camano Island, between Seattle and Vancouver, our team operates from the United States and Australasia. QCM Media has successfully partnered with hundreds of clients across 21 states, 8 countries, and counting.

What Growing Companies Say About Working With Us

    We have been very happy to work with QCM Media for a very long time now. We started working with them many years ago when we were on a different platform. At one point we needed to change platforms, and they helped us transition into Shopify Plus. The way our products had to be structured did not fit what Shopify offered out the box. QCM Media created many custom solutions for us, so we could have the site we were hoping to have. Over the years we have worked with them on various different projects as we added further functionality to our Shopify site. We would bring up an idea, issue or a “Can we do this?” question and every time they came up with the solution we were hoping to get. QCM Media has always been very professional before, during and after each project. They delivered on the promised time frame and on the agreed upon cost. Emails we send to them are always answered or acknowledged right away. We would highly recommend QCM Media.

    CEO, Industrial Supply Company
    Project: Shopify Plus Customization & Strategic Retainer Partnership

    Outstanding Work! We hired QCM to help us with some customizations on our e-commerce store. This was hands down the best experience we had working with a developer. Over the past two years we redesigned our website twice due to faulty work by two different development companies. This time around we were lucky enough to come across QCM. It was clear from the beginning that they knew their stuff and were there to get the job done. QCM Media responded to all our questions quickly and produced quality work in a timely manner. We plan to use regularly as the site grows and cannot recommend highly enough.

    Owner, Furniture Retailer
    Project: Custom Integration

    QCM Media has built two websites (on different platforms) for our company and has been instrumental in upgrading our current website’s features making it more attractive and user friendly. Our website is a work in progress…it is always changing…and we require a team that is very flexible to meet our needs. We have found that in QCM Media. They are responsive, professional and easy to work with. These are HONEST, reliable and fair people. I would not hesitate to refer Karen and her team. There are cheaper companies out there but we enjoy superior customer service and quick response.

    EVP Of Operations, Fashion Manufacturer
    Project: Website Design & Development, Strategic Retainer Partnership

    Technology is in constant evolution. It is important to have an adviser on your team who has the ability to keep you competitive and provide honest analysis of the importance & impact of different options from an expansive menu of choices. One attribute I liked about QCM Media was that Karen, as the president of the company, had previously owned a successful E-commerce company and was personally familiar with the importance of results and staying in budget related to online market presence as the owner of a business. The information, guidance, and performance I have received as a client of QCM Media has been superior. I continue to get positive feedback about IBA’s website.

    President & CEO, Professional Services Firm
    Project: Website Design & Development, Strategic Retainer Partnership

    QCM Media is wonderful to work with for any needs your online store has. Their team consists of individuals who have a specialty area which I prefer compared to a team of generalists. They are very flexible and quick to respond to any questions you may have throughout the process. Before Shopify Plus had the ability to go beyond 100 variants, they built us a custom solution that allowed us to have products with far more than 100 variants. They also built us an app that cut down on a lot of back and forth emails with customers requesting a proof as well as graphic design work on cropping the images into a circle before being put on a circular disc golf disc. I highly recommend QCM Media for any custom needs your online store may have.

    Directory of IT and Special Projects, Sporting Goods Manufacturer
    Project: Website Design & Development Strategic Retainer Partnership

Websites

Solutions

Partnership

Our mission is to provide the long-term technical partnership B2B companies need to move beyond their operational ceilings. We build and evolve the high-performance systems that protect your profit and ensure your business keeps outpacing the competition as you scale.