About QCM Media

Building Digital Solutions That Drive Real Results

We build digital commerce solutions tailored to business needs. Whether you’re replatforming, streamlining operations, or improving customer experiences, we help you scale with strategic clarity.

Direct by Design
Strategic + Technical
Long Term Partners
Proven Across Industries
Helping companies scale with strategic clarity—since 2012

From custom storefronts to backend integrations, we help you create a site that works the way your business works, designed to fit your unique business needs and processes.

Our Story

QCM Media was founded from deep experience being on the client side. As development partners, we’ve spent over a decade helping businesses grow their commerce operations with thoughtful solutions built to last—building systems that scale and supporting teams as their needs grow more complex. Since 2016, we’ve worked with retailers, B2B companies, and service businesses on Shopify to create infrastructure that connects operations, improves visibility across workflows, and delivers consistent customer experiences. As our clients grew, our role grew with them. What started as development work became long-term partnerships focused on solving operational roadblocks, integrating tools, and supporting change across platforms and teams. What’s guided us from the beginning is simple: build with care, focus on what matters, and be the kind of partner you'd want when the stakes are high and reliability counts.

Who We Work With

We partner with established companies that sell, serve, and connect with customers both online and in person. These businesses often need more than a compelling storefront—they’re managing complexity across systems, data, and teams, and want infrastructure that keeps pace with growth. We also support earlier-stage businesses when the challenges call for long-term thinking—especially those building toward scale or untangling operational roadblocks. Whether you're making targeted improvements or leading a full commerce transformation, we help align your technology with your team, your goals, and your customers.

How We Work

We listen first—because the right solution starts with understanding your goals, your customers, and your current challenges. Then we turn what we’ve learned into smart solutions that serve customers on the front end and teams in the back office. Our work goes beyond websites—we help problem solve, streamline processes, and engineer clean, scalable solutions. We’re developers, advisors, and hands-on problem-solvers. No upselling what you don't need, no overcomplicating—just thoughtful solutions built to fit, built to perform.

What to Expect

Whether you're launching something new or refining what’s already in place, we bring structure, clarity, and momentum to the process. Our fixed-rate pricing keeps budgets predictable, and our focus on operational efficiency and best practices means you get solutions that work in the real world—not just on paper. With a lean structure and senior involvement from day one, we stay embedded from idea to execution. At every stage, you can expect practical guidance, clear communication, and a team that’s invested in your long-term success.
what we do

Custom Development Backed by Strategic Insight

We help businesses that sell, serve, and support customers—online and in person—strengthen their infrastructure and unlock new potential through:

Custom websites & applications

that scale with your business

Integrations and automations

that reduce friction and save time

Ongoing technical partnerships

that keep you moving forward

Whether you’re looking to increase efficiency, expand digital capabilities, or rethink your customer experience, we bring the technical expertise and strategic insight to make it happen

DIRECT BY DESIGN

Work one-on-one with senior strategists and engineers—no unnecessary layers

Executive Team

Karen Mollison
Founder & Strategic Advisor
A seasoned entrepreneur with a first-hand background in scaling B2B, e-commerce, and service-based businesses, Karen brings clarity and insight to digital strategy. She works with teams to shape roadmaps, guide decision-making, and ensure the solutions we build drive tangible business value.
Morgan Mollison
Creative Lead
A creative technologist with a background in UX and front-end development, Morgan brings a sharp eye and thoughtful approach to design. She translates strategic goals into intuitive, polished interfaces—making sure each experience is not only visually engaging, but functional, consistent, and user-centered.
Elliott Melville
Engineering Lead
A senior developer with deep expertise in backend systems and custom applications, Elliott leads technical execution across client projects. He architects reliable, scalable solutions that improve performance and simplify complexity—ensuring our builds are robust, efficient, and aligned with long-term business goals.
ABOUT OUR LOCATION

Our distributed team works across the U.S. and Australia, serving companies across North America and beyond.

Based between Seattle, WA and Vancouver, BC, our headquarters is on Camano Island in the beautiful Pacific Northwest. QCM Media has worked with hundreds of clients across 21 states and 8 countries—and counting…

What Forward-Thinking Brands Say About Working With Us

    Outstanding Work! We hired QCM to help us with some customizations on our e-commerce store. This was hands down the best experience we had working with a developer. Over the past two years we redesigned our website twice due to faulty work by two different development companies. This time around we were lucky enough to come across QCM. It was clear from the beginning that they knew their stuff and were there to get the job done. QCM Media responded to all our questions quickly and produced quality work in a timely manner. We plan to use regularly as the site grows and cannot recommend highly enough.

    Owner, Furniture Retailer
    Project: Custom Integration

    QCM Media has built two websites (on different platforms) for our company and has been instrumental in upgrading our current website’s features making it more attractive and user friendly. Our website is a work in progress…it is always changing…and we require a team that is very flexible to meet our needs. We have found that in QCM Media. They are responsive, professional and easy to work with. These are HONEST, reliable and fair people. I would not hesitate to refer Karen and her team. There are cheaper companies out there but we enjoy superior customer service and quick response.

    EVP Of Operations, Fashion Manufacturer
    Project: Website Design & Development, Development Partner Plan

    Technology is in constant evolution. It is important to have an adviser on your team who has the ability to keep you competitive and provide honest analysis of the importance & impact of different options from an expansive menu of choices. One attribute I liked about QCM Media was that Karen, as the president of the company, had previously owned a successful E-commerce company and was personally familiar with the importance of results and staying in budget related to online market presence as the owner of a business. The information, guidance, and performance I have received as a client of QCM Media has been superior. I continue to get positive feedback about IBA’s website.

    President & CEO, Professional Services Firm
    Project: Website Design & Development, Development Partner & Optimization Partner Plans

    QCM Media is wonderful to work with for any needs your online store has. Their team consists of individuals who have a specialty area which I prefer compared to a team of generalists. They are very flexible and quick to respond to any questions you may have throughout the process. Before Shopify Plus had the ability to go beyond 100 variants, they built us a custom solution that allowed us to have products with far more than 100 variants. They also built us an app that cut down on a lot of back and forth emails with customers requesting a proof as well as graphic design work on cropping the images into a circle before being put on a circular disc golf disc. I highly recommend QCM Media for any custom needs your online store may have.

    Directory of IT and Special Projects, Sporting Goods Manufacturer
    Project: Website Design & Development Development Partner Plan

We build websites and more—we build commerce foundations.

For over a decade, we’ve helped hundreds of businesses replatform, optimize, and scale with tailored solutions and specialized support.

Our focus is always the same: clean execution, trusted strategy, and results you can build on.