Strategic Technical Partner for B2B Companies

QCM Media is a digital commerce consultancy and certified Shopify Plus Partner. We act as a long-term technical partner for established B2B product and service companies that are invested in taking their digital presence as far as their reputation demands.

Direct Access
Reliable Systems
Strategic Clarity
Reserved Capacity
Protect your margins and outpace your competitors

QCM Media was built for a specific kind of business. One that has proven its business model, earned strong market position, and now needs the right technical partner to evolve their digital infrastructure alongside their growth. We provide the strategic guidance and reserved capacity that gives your business the senior-level expertise of a technical team, without the cost of building one in-house.

Our Story

QCM Media was founded in 2012 by an entrepreneur who built and operated a successful ecommerce business and understood from the inside what established companies actually need from a technical partner: the business acumen to know what matters and the technical depth to act on it. That experience shaped everything about how QCM Media works. We think about the businesses we work with the way an owner thinks about their operation, and stay engaged as requirements evolve. We also understand that the market does not stand still. The businesses that stay competitive as search and buyer behavior change are the ones that treat their digital infrastructure as a long term investment not a one time build. Fourteen years later that founding philosophy has not changed. The businesses we work with best are the ones who recognize the difference between a vendor and a partner. The right partnership compounds over time. Starting sooner means more value sooner.

Who We Work With

The businesses we work with have earned their standing. Their clients trust them, their market knows them, and their reputation has been built over years of delivering results. What often has not kept pace is the digital experience that greets a buyer doing their due diligence before the first conversation. When what they find online does not match what existing clients already know, opportunities slip quietly away. Behind the scenes the picture is often the same. Manual processes filling gaps that technology should be handling and ordering systems that make it harder for existing customers to buy than it should be. Our partnership is a best fit for businesses generating $2M-$50M in revenue where rising demand calls for continous evolution and they are ready to close the gaps, protect their margins, and build the kind of digital operation their standing demands.

How We Work

At QCM Media, Quality Code Matters is more than a tagline. It is a philosophy that extends to the integrity of every decision, the reasoning behind every recommendation, and the commitment to follow through. Our specialists develop a genuine understanding of your business, identifying opportunities and providing the strategic guidance to act on them. The result is a digital presence that continually evolves to make it easier for your customers to buy and your team to operate. Direct access to specialists means requirements never get lost in translation and answers come from the people closest to the work. Quarterly planning keeps priorities aligned with business goals. Reserved capacity means the expertise your business needs is available when it matters most

What to Expect

Working with QCM Media is designed to feel like having a senior technical team inside your business without the cost or complexity of building one. Our flat-fee model keeps your costs predictable and your profit margins protected. You know what you are paying and what it covers. As your business grows reserved capacity means the people who know your business are available without the delay of finding, briefing, or hiring someone new. The same specialists who understand your business are the ones responding and recommending as requirements evolve. Over time that knowledge compounds directly into measurable outcomes. The result is a business whose digital presence and operational strength match the reputation it has spent years building.
WHO WE PARTNER WITH

The businesses we partner with best recognize that their digital infrastructure should be working as hard as their reputation.

Scaling without the hiring spikes

Companies that need to process more volume without constantly adding more people to the back office.

Modernizing the buying experience

Established firms moving from phone and email orders toward efficient, digital self-service.

Protecting profit margins

Leaders who want to eliminate the manual work and back-office clutter that eats into the bottom line.

Winning through better systems

Businesses that want their digital presence to be a reason clients choose them, trust them, and come back.

THE PEOPLE BEHIND YOUR PARTNERSHIP

Blending commercial perspective with technical depth to protect your standing and margins

Expertise Committed to Your Business

Karen Mollison
Founder
Having built and successfully exited three businesses of her own across manufacturing, service retail, and ecommerce prior to founding QCM Media, Karen brings the perspective of someone who has operated from the client side and understands the entrepreneurial reality that margins and market value are at stake when digital infrastructure does not keep pace with industry standing. Her focus is on the commercial thinking and direction that shape measurable outcomes for our clients.
Morgan Mollison
UX/UI Lead
Morgan leads design, front-end development, and custom logic across QCM Media engagements, from UX and interface design to full website redesigns and bespoke solutions that extend what the platform can do. She translates complex B2B requirements into interfaces that are as intuitive for customers as they are efficient for the teams using them. Her focus is on creating digital experiences that reflect the caliber of the business behind them.
Our Specialists Network
Quality as a Strategy
Established B2B businesses need specialists not generalists. QCM Media has a vetted network of specialists whose expertise spans every core dimension of what a modern B2B digital operation needs. A retainer partnership brings the full depth of that expertise to your business as initiatives evolve, so you benefit from both the breadth of our network and the continuity of the team that knows your operation.
ABOUT OUR LOCATION

Working with Companies across North America & Beyond

Based on Camano Island, between Seattle and Vancouver, QCM Media is located in the United States. We have partnered with hundreds of clients across 21 states, 8 countries, and counting.

What Growing Companies Say About Working With Us

    Technology is in constant evolution. It is important to have an adviser on your team who has the ability to keep you competitive and provide honest analysis of the importance & impact of different options from an expansive menu of choices. One attribute I liked about QCM Media was that Karen, as the president of the company, had previously owned a successful E-commerce company and was personally familiar with the importance of results and staying in budget related to online market presence as the owner of a business. The information, guidance, and performance I have received as a client of QCM Media has been superior. I continue to get positive feedback about IBA’s website.

    President & CEO, Professional Services Firm
    Project: Website Design & Development, Strategic Retainer Partnership

    We have been very happy to work with QCM Media for a very long time now. We started working with them many years ago when we were on a different platform. At one point we needed to change platforms, and they helped us transition into Shopify Plus. The way our products had to be structured did not fit what Shopify offered out the box. QCM Media created many custom solutions for us, so we could have the site we were hoping to have. Over the years we have worked with them on various different projects as we added further functionality to our Shopify site. We would bring up an idea, issue or a “Can we do this?” question and every time they came up with the solution we were hoping to get. QCM Media has always been very professional before, during and after each project. They delivered on the promised time frame and on the agreed upon cost. Emails we send to them are always answered or acknowledged right away. We would highly recommend QCM Media.

    CEO, Industrial Supply Company
    Project: Shopify Plus Customization & Strategic Retainer Partnership

    QCM Media has built two websites (on different platforms) for our company and has been instrumental in upgrading our current website’s features making it more attractive and user friendly. Our website is a work in progress…it is always changing…and we require a team that is very flexible to meet our needs. We have found that in QCM Media. They are responsive, professional and easy to work with. These are HONEST, reliable and fair people. I would not hesitate to refer Karen and her team. There are cheaper companies out there but we enjoy superior customer service and quick response.

    EVP Of Operations, Fashion Manufacturer
    Project: Website Design & Development, Strategic Retainer Partnership

    QCM Media is wonderful to work with for any needs your online store has. Their team consists of individuals who have a specialty area which I prefer compared to a team of generalists. They are very flexible and quick to respond to any questions you may have throughout the process. Before Shopify Plus had the ability to go beyond 100 variants, they built us a custom solution that allowed us to have products with far more than 100 variants. They also built us an app that cut down on a lot of back and forth emails with customers requesting a proof as well as graphic design work on cropping the images into a circle before being put on a circular disc golf disc. I highly recommend QCM Media for any custom needs your online store may have.

    Directory of IT and Special Projects, Sporting Goods Manufacturer
    Project: Website Design & Development Strategic Retainer Partnership

    Outstanding Work! We hired QCM to help us with some customizations on our e-commerce store. This was hands down the best experience we had working with a developer. Over the past two years we redesigned our website twice due to faulty work by two different development companies. This time around we were lucky enough to come across QCM. It was clear from the beginning that they knew their stuff and were there to get the job done. QCM Media responded to all our questions quickly and produced quality work in a timely manner. We plan to use regularly as the site grows and cannot recommend highly enough.

    Owner, Furniture Retailer
    Project: Custom Integration

Our mission is to keep your digital presence as strong as your market standing.