Technical Scoping
Mapping your proprietary business rules and processes defines the technical architecture required to protect your profit margins from the start.
Custom Logic for Commercial Advantage
When off-the-shelf features are not enough to support your business model, custom solutions built around how you operate become your strongest competitive differentiator.
Our Approach
Architecture & Build
Engineering custom applications and integrations unifies systems and automates workflows, giving your business the capacity to handle more without adding headcount.
Deployment & Evolution
Managing the transition to your new systems facilitates a stable launch. Ongoing oversight means your systems keep pace with business growth.
Showcased Work
Custom App: Disc Golf Disc Customizer
Challenge: Manual processes for custom disc golf disc orders were time-consuming for customers and staff at Dynamic Discs.
Solution: To add product personalization and simplify custom orders, QCM Media built an interactive disc customizer app that lets customers design their own disc golf discs directly on the Dynamic Discs website. The tool allows for real-time customization including image uploads, text styling, and color selection, while cleanly integrating with Shopify for a smooth checkout experience and more efficient production workflow.
Back Office: Orders for customized disc golf discs are processed through Shopify and also display in a dedicated custom interface that syncs with a Google Cloud sheet, facilitating collaborative production and fulfillment where teams work from a single source of truth.
Outcome: The disc golf disc customizer app improves customer engagement and order accuracy while strengthening operational efficiency, turning a complex personalization process into a scalable advantage.
Benefits for Dynamic Discs:
- Increased custom disc sales through an intuitive design interface
- Reduced manual order processing with automated design capture
- Smoother customer experience with visual previews at checkout
- Centralized production tracking via Google Cloud sync for internal teams
Custom App: Airport Lounge Reservations
Challenge: The Club Airport Lounges needed a quick and efficient reservation system with administrative controls for lounge management.
Solution: QCM Media created a custom booking application that streamlines the reservation process for both travelers and staff. The solution makes it easy for guests to book lounge access in seconds, while giving staff the tools to manage capacity and guest flow efficiently across global locations.
Back Office: Bookings flow through Shopify, with each reservation stored as a product for fulfillment. QR codes on order confirmations are used for check-ins.
Outcome: The booking app delivers a smoother customer experience, reduces manual effort behind each reservation, and positions The Club for continued growth in a competitive travel market.
Benefits for The Club:
- Increased reservation volume with a simplified booking flow
- Reduced customer service requests related to reservations
- Faster check-in times and better visibility into location-level traffic
- Scalable platform that supports new lounge rollouts without added complexity
WE WORK WITH
Established B2B Companies with Complex Operations
Custom Applications
System Integrations
AI Strategy
Unified Commerce
Custom Applications & Tools
When competitive advantage relies on processes that off-the-shelf software cannot handle, purpose-built applications are engineered around those processes, making the commerce experience easier for buyers while improving operational efficiency behind the scenes.
Purpose-built for your business logic
System Integrations & Automation
Connecting Shopify with your ERP, CRM, 3PL, and financial software brings complex pricing, inventory, and ordering into one unified system. When your platforms work together, your operation runs accurately and your team gets time back.
ERP, CRM, 3PL and beyond
AI Strategy & Consulting
As AI adoption moves from consideration to practice in B2B operations, knowing where it will make a genuine difference and where it will waste budget is where most businesses get stuck. You need a neutral partner who can assess your systems and processes for readiness and identify where it can prove its value ahead of committing.
Practical AI adoption guided by commercial thinking
Unified Commerce with Shopify POS
For businesses selling through both physical locations and digital channels, Shopify POS keeps inventory, pricing, and customer data consistent across all. Your brand store or factory-direct warehouse operates from the same system as your online operations.
POS setup and migration
Workflows & UI Modifications
Strategic Partnership Plans
Most of our client relationships begin with an engagement and continue as strategic partnership. Our retainer approach gives you ongoing access to the specialists who already understand your business, with predictable costs, guidance, and technical oversight that keeps requirements from becoming urgent.
Expertise without the hiring overhead
Specialist coverage across requirements
Strategic guidance with commercial thinking
Predictable costs protec margins
Planning that stays ahead of urgency
Knowledge that compounds
