Ongoing Partnership

Strengthen your business with a reliable team that keeps your site evolving, guides your digital direction with real experience, and adapts support to your needs so you can stay focused on what matters most and grow with confidence.

  • Strategic Guidance
  • Support & Maintenance
  • Progressive Development
  • Marketing & Optimization

    I evaluate knowledge, experience, and professional skill set when hiring service providers and consultants. The information, guidance, and performance I have received as a client of QCM Media has been superior. Technology is in constant evolution. It is important to have an adviser on your team who has the ability to keep you competitive and provide honest analysis of the importance & impact of different options from an expansive menu of choices.

    Gregory Kovsky, IBA President, ibainc.com
    Project: Website Design and Development, Strategic Retainer Partnership
Flexible, focused strategic retainer partnership built around your goals

Strategic Guidance

A monthly partnership that strengthens decision-making, sharpens planning, and aligns leadership on clear business priorities that drive reliable progress.

Designed for: Leadership teams seeking strategic input and long term planning
Outcome: Strategic clarity each month that focuses priorities and supports data-driven decisions

Support & Maintenance

Monthly support that keeps your store stable, secure, current, and dependable, reducing operational strain and preventing disruptions that impact business performance.

Designed for: Teams requiring dependable monthly updates and platform stability
Outcome: Steady upkeep each month that reduces issues, protects uptime, and strengthens reliability

Progressive Development

Predictable monthly improvements that keep your site fast, intuitive, and ready for new initiatives. Work is delivered consistently with a clear plan.

Designed for: Teams needing consistent development output to maintain and improve their site experience
Outcome: Monthly improvements that enhance speed, usability, and support scalable growth.

Marketing & Optimization

Ongoing adjustments, testing, and channel improvements that elevate how customers find, interact with, and return to your brand. In an increasingly competitive digital landscape, maintaining website traffic and visibility is crucial.

Designed for: Brands needing foundational monthly optimization for visibility and audience growth
Outcome: Monthly optimization that strengthens reach, conversions, and customer value

Customizable Plans

Every business moves at its own pace. Our partner plans are designed to fit how you work; whether you need a consistent monthly block or support that scales with projects. Choose one focus area or combine services across strategy, support, development, and optimization.

Strategic flexibility across all service areas
Predictable billing with a scalable approach
Responsive scoping based on evolving needs
Reserved availability for active clients
Direct access to senior strategists and engineers
Transparent communication
EXTEND YOUR TEAM

We support a range of needs, from strategic guidance to performance gains

What to Expect

Working with QCM Media

Dedicated point of contact who understands your business
Monthly or quarterly planning sessions
Clear scopes, flexible hours, and predictable billing
Priority scheduling for projects and support

Built for Long-Term Success

We build lasting partnerships. Our clients stay with us because we stay aligned with what matters most to them: efficiency, performance, and steady progress toward big goals.

Strategic Retainers That Scale With You

Flexible, customizable plans tailored to your pace, your priorities, and your growth.

Whether you need several hours each week to fine-tune site performance or a reliable monthly block of hours to roll out new initiatives, our strategic retainer options provide access to seasoned digital commerce experts on your terms. Choose between scheduled monthly blocks of 30 to 80 hours, with the ability to scale up or down as your roadmap evolves. Retainers can also include strategic consulting, audits, and sprint planning to keep your initiatives focused and future-ready.

Why a Strategic Retainer Partnership Gives You an Edge

Stay ahead with on-demand expertise, faster execution, and a smart use of resources.

A strategic retainer gives your team the technical bandwidth to move quickly and strategically, without the overhead of hiring in-house. From iterative design improvements and performance tuning to building out new functionality, you’ll have consistent access to the skillsets that drive growth. It’s not just about development; it’s about building with intention, adapting faster, and scaling with confidence.

No Nonsense Retainers Built for Busy Teams

Specialized support, zero confusion. Just real work, real progress, and real results.

Strategic Guidance Retainer

Strategic clarity each month that supports focused priorities and long term planning

A monthly partnership that strengthens decision-making, sharpens planning, and aligns leadership on clear business priorities that drive reliable progress.
Strategy session for clarity
Performance snapshot for decisions
Customer journey insights for action
Priority plan for focus
Technical review for reliability
Strategic guidance on demand
Support & Maintenance Retainer

Steady upkeep each month that reduces issues, protects uptime, and strengthens reliability

Monthly support that keeps your store stable, secure, current, and dependable, reducing operational strain and preventing disruptions that impact business performance.
Platform check for stability
Platform/Theme updates applied
UX/UI improvements for engagement
Integration review for accuracy
Technical summary for awareness
Priority support when needed
Progressive Development

Monthly improvements that enhance speed, usability, and support scalable growth

Predictable monthly improvements that keep your site evolving, intuitive, and ready for new initiatives. Work is delivered consistently with a clear plan.
Development plan for innovation
Feature rollouts for usability
UX refinements for conversion
Speed tuning for performance
Code updates for stability
Technical support on demand
Marketing & Optimization

Monthly optimization that strengthens traffic quality, conversions, and customer value

Ongoing initiatives and adjustments with testing and channel improvements that elevate how customers find, interact with, and return to your brand.
Data-driven insights for action
Conversion test for uplift
Genuine content for authority
Paid channel tuning for ROAS
SEO updates for visibility
Performance insights for direction
    Strategic Guidance Retainer

    Strategic clarity each month that supports focused priorities and long term planning

    A monthly partnership that strengthens decision-making, sharpens planning, and aligns leadership on clear business priorities that drive reliable progress.
    Strategy session for clarity
    Performance snapshot for decisions
    Customer journey insights for action
    Priority plan for focus
    Technical review for reliability
    Strategic guidance on demand
    Support & Maintenance Retainer

    Steady upkeep each month that reduces issues, protects uptime, and strengthens reliability

    Monthly support that keeps your store stable, secure, current, and dependable, reducing operational strain and preventing disruptions that impact business performance.
    Platform check for stability
    Platform/Theme updates applied
    UX/UI improvements for engagement
    Integration review for accuracy
    Technical summary for awareness
    Priority support when needed
    Progressive Development

    Monthly improvements that enhance speed, usability, and support scalable growth

    Predictable monthly improvements that keep your site evolving, intuitive, and ready for new initiatives. Work is delivered consistently with a clear plan.
    Development plan for innovation
    Feature rollouts for usability
    UX refinements for conversion
    Speed tuning for performance
    Code updates for stability
    Technical support on demand
    Marketing & Optimization

    Monthly optimization that strengthens traffic quality, conversions, and customer value

    Ongoing initiatives and adjustments with testing and channel improvements that elevate how customers find, interact with, and return to your brand.
    Data-driven insights for action
    Conversion test for uplift
    Genuine content for authority
    Paid channel tuning for ROAS
    SEO updates for visibility
    Performance insights for direction