Custom Applications & Integrations

Improve customer experiences and scale operational capabilities with advanced functionality and tailored solutions. We address your challenges and integrate your ideas through effective collaboration, resulting in elevated interactions, connected systems, and automated processes.

What to Expect

Discovery
Beginning with technical discovery, goals and objectives are defined and deliverables are outlined to create the Scope of Work to support requirements.
Building & Testing
Following collaborative planning and visual concepts, the build and implementation phase includes demos and rigorous staged testing for quality assurance.
Delivery
Following building & testing, with your approval, we take your solution live. All custom solutions are reliably supported after delivery through our warranty period, support tickets and partner plans.
Results-driven solutions to improve customer experiences and automate processes

Examples of Our Work

Custom App: Golf Disc Customizer

Challenge: The existing process for receiving customers’ photos via email and manually managing internal workflows for custom orders was time-consuming and inefficient.
Solution: Dynamic Discs partnered with QCM Media to create a virtual product customizer that allows customers to easily and interactively add images and text to golf discs online, streamlining the checkout process. This product customizer enables customers to choose a disc variant, select a background color, upload and adjust a custom image, and add text in various sizes, fonts, and styles. Customers can review and approve their designs before placing an order. The shopping cart and checkout experience are tailored to display the completed custom golf disc image.
Back Office: Customized golf disc orders are processed through Shopify as usual and also displayed in a dedicated custom interface that syncs with a Google Cloud sheet, facilitating collaborative internal management of production, and fulfillment.

Custom App: Airport Lounge Reservations

Challenge: Customers need to quickly book a reservation upon arriving at the site. Additionally, administrators must manage lounge and reservation rules, including capacity, operating hours, closures, time to flight, and lounge check-ins.
Solution: The Club Airport Lounges collaborated with QCM Media to develop a Custom Booking Application that features a user-friendly quick book bar and a QR code on the order confirmation for lounge check-in. Customers can use the quick book bar or individual lounge pages to swiftly make reservations based on flight times, lounge hours, and capacity. This process culminates in a customized cart where customers can add guest names, accept terms, and submit the order along with reservation details.
Back Office: Orders flow through Shopify as usual, with each reservation stored as a product for fulfillment. Administrators can set individual airport lounge hours, rules, capacity limits, and occasional closures through a custom management interface synced with the front end. A scanned QR code on the order confirmation is used for checking guests in and automatically fulfills their reservation order in Shopify.

WE WORK WITH

Small Businesses & Mid-Market Enterprises

Advanced Functionality
Tailored Solutions
Omnichannel POS

Advanced Functionality

When it’s time to add high-value features and functionality to your Shopify store that require custom code or a custom-built app, we merge successful design and technical engineering for a store that looks great, works fast, and performs well.

Custom apps and integrations

Tailored Solutions

When you have specific business requirements, we transform technical specifications into a tailored solution. We connect to other systems, create effective tools, and automate processes; leading to better customer experiences, greater efficiencies, and lower costs.

System integrations

Omnichannel POS

When you need to bridge the gap between offline and online, we partner with you to set up and install Shopify Point of Sale system with seamless inventory integration.

POS setup and migration

What Our Clients Are Saying

    They were excellent at delivering on time and meeting project goals. Their team was very responsive and skilled at communicating. They didn’t just wait for us to reach out—they were proactive if there were any issues and worked hard to follow up with us. They were great at producing new ideas and detailing the pros and cons of each. The final product from QCM Media satisfied expectations, leading to continued work between the teams on additional tasks. As a partner, they were responsive and proactively communicated when faced with challenges. Customers can expect a dedicated partner willing to work hard and give input.

    Government of Canada
    Project: Website Development, Customized Checkout, Ongoing Services: Support Retainer

    We have a handful of websites under our corporate umbrella. Karen and her team have been partnering with us for several years now. In that time, we have re-designed some sites and successfully launched new e-commerce businesses, on time and on budget. Karen and her team have been very helpful to make sure things look and run right. Whenever issues arise, Karen and her team are quick to jump in and fix the issues right away. When our business needs new online initiatives, QCM Media is one of the top vendors that we turn to.

    Complete Business Systems
    Project: Website Design and Development with Customized Checkout and Order Form App

    Great Work and On Time! We provided QCM with business requirements for the features we were looking for and they worked with us to refine the requirements to ensure they understood our needs. They then built what we needed in a timely manner, all while providing great updates along the way and with reasonable pricing. They also were very responsive to our inquiries or follow up questions and provided us with documentation on their work. We have used them several times for our work now given their level of partnership.

    BellaPear Fashion
    Custom Application Development: Customer Measurements to Recommended Size App