We work two ways: some clients start with a defined build (platform launch, replatforming, custom integration) and convert to ongoing partnership afterward. Others begin as quarterly partnerships from day one. Either way, the work includes:

Platform builds and replatforming (Shopify Plus, WordPress)
Custom tools and integrations
Search authority and content optimization
AI strategy and implementation
Ongoing technical capacity as your business evolves

Partnerships include quarterly planning cycles to keep systems aligned with where the business is headed, monthly collaboration, and priority support when something needs to change or gets fixed.

The structure is quarterly commitments that typically extend to annual as the relationship delivers value.

You won’t be handed off to junior teams. We’re a senior-led agency, with personal experience on the client side, that integrates deeply with your business and tech stack. Our clients value our ability to reduce friction, align with internal teams, and build solutions to address unique, evolving business needs.

You’re a good fit if your business has outgrown the systems supporting it and you’re looking for a technical partner who stays involved as it continues to evolve.

Most clients come to us when their reputation and market share are strong but their digital presence is lagging behind, and that gap is starting to cost them — deals that take longer to close, competitors who look more credible online, or operational friction from manual processes that should be automated.

We work best with owner-led businesses or senior management teams who make fast decisions, value expertise over adding headcount, and want a partner who understands their operation well enough to keep the infrastructure ahead of the business, not chasing it.

Partnerships typically start quarterly at $15k–$45k and extend to annual commitments as the relationship proves its value. This includes platform builds, ongoing optimization, quarterly planning cycles, and technical capacity as your business needs it. For businesses where digital infrastructure is part of protecting market position, the investment is proportional to what’s at stake.

Our fees reflect the value of senior-level expertise and ongoing partnership. They’re not negotiable, but we’re happy to discuss how to structure the work to align with realistic budgets when that information is shared up front.

QCM Media does not offer social media or email marketing services. However, we are a Klaviyo partner and develop automated solutions integrated with Klaviyo services.

QCM Media builds on Shopify. We work with other e-commerce platforms, such as Big Commerce, Adobe Commerce, and Volusion, to help merchants replatform to Shopify or Shopify Plus. Our specialty is building tailored solutions to meet unique business needs that enhance customer success and improve operational efficiency.

The specifics depend on where the gap is, but the shape is consistent: revenue that was being lost to slow or manual processes stops leaking, and the business can take on more volume without the cost base growing to match it. The digital presence starts protecting the market strength instead of undermining it.

For product companies, that usually means dealers and distributors ordering without a rep in the loop and margins holding at higher volume. For service firms, it means more revenue per head via proposal and onboarding capacity that doesn’t require hiring to expand.

We work through what’s realistic for your situation before anything starts. And we focus work where we can point to something measurable at the end of it.

Our formal business hours are 8 am – 6 pm Pacific Standard Time. However, our team is spread across time zones and can react to urgent matters around the clock. We invite you to reach out for a quick chat to meet us.