Ecommerce
Building Practical Digital Systems Through Thoughtful Partnerships
At QCM Media, most of our work is technical execution carried out through long-term collaboration. We work with B2B commerce and professional service businesses. We also collaborate with agencies and consultants who support those teams. What this means in practice: we design and build digital systems that need to work reliably every day, while fitting…
When Continuity Becomes the Risk: Why strategies built for yesterday quietly limit what comes next
Most businesses assume continuity is the safe choice. Keep the strategy. Keep the structure. Keep building on what has worked. In many cases, that instinct is right. Continuity preserves momentum, protects teams from unnecessary disruption, and allows improvements to compound over time. But there are moments when continuity quietly becomes the risk. Not because the…
A Framework for Decisions That Stick
Orders are flowing. Your sales team is hitting quota. Operations runs. But something’s off. Decisions that used to take a week now take a month. You commit to building a customer portal, then six months later it’s still not launched. You decide to implement a new quote system, then quietly shelve it because nobody could…
E-Commerce: A Look Back and a Vision for the Future
As a business navigating revenue growth and operational complexity, you’ve likely seen major shifts in e‑commerce; from early storefronts to today’s API‑first platforms. But what does that history tell us about your next move?
The Top Website Features Online Shoppers Like Best
As e-commerce continues to evolve, online shoppers have become more discerning in their expectations of websites. With the growing number of online stores and digital shopping experiences, the features that attract and retain customers are more important than ever. In 2025, it’s no longer just about having a functional website, shoppers are looking for seamless,…
Sustainability in E-Commerce: How Green Practices Are Shaping the Industry
Sustainability has increasingly become a major focus in various industries, and e-commerce is no exception. With the rapid growth of online shopping, consumers are more concerned than ever about the environmental impact of their purchases. The carbon footprint of e-commerce, from packaging waste to emissions from shipping, has raised alarms across the globe. However, as…
The Impact of AI on E-commerce: Automation & Personalization for Growing Brands
For Mid-Market Brands Navigating Growth Growing a mid-sized ecommerce business comes with a constant balancing act. You’ve outgrown the scrappy startup stage, but you’re not a sprawling enterprise with endless resources either. Every efficiency counts. Every customer touchpoint matters. That’s where AI gets interesting. Not as a flashy trend, but as a practical way to…
The Rise of Social Commerce: Shopping via Social Media
Social commerce, the intersection of social media and e-commerce, has experienced explosive growth over the past few years. Consumers are spending more time on platforms like Instagram, TikTok, and Facebook, and these social networks have transformed into online shopping destinations. Social commerce allows users to purchase products directly through social media platforms, eliminating the need…
Understanding E-Commerce Fraud: Prevention and Security Measures
The rapid expansion of e-commerce has brought tremendous opportunities for businesses and consumers alike. However, it has also created new avenues for fraud. With millions of transactions occurring online every day, fraudsters are increasingly targeting vulnerable e-commerce platforms, posing serious threats to both retailers and their customers. E-commerce fraud can result in significant financial losses,…
Eight Effective Strategies for Converting Visitors into Loyal Customers
In 2025, businesses face increasing competition for online attention. As a result, simply attracting visitors to a website is no longer enough. The focus has shifted to converting those visitors into loyal customers. With new tools, strategies, and consumer behaviors shaping the digital landscape, brands must leverage a combination of personalized experiences, seamless user interfaces,…